1. General Cancellation Terms
- All bookings are subject to this Cancellation Policy.
- Cancellations must be made in writing via email.
- The date the cancellation request is received will be used to determine eligibility.
2. Standard Cancellation Policy
- Bookings are non-refundable by default.
- This policy is in place due to the small, independent nature of the accommodation.
3. Exceptional Circumstances
- In certain exceptional situations, cancellations or date changes may be considered at the owner's discretion.
- Each request will be assessed on a case-by-case basis.
- Approval of any exception is not guaranteed.
4. Amendments to Bookings
- Requests to change booking dates must be made in advance.
- Date changes are subject to availability.
- Any approved amendments may incur an administration fee.
5. No-Shows & Early Departures
- No refunds will be issued for no-shows or early departures.
- Guests who fail to arrive on their scheduled arrival date will forfeit the full booking amount.
6. Cancellations by the Owner
- In rare circumstances where the owner must cancel a booking, for example due to unforeseen maintenance or safety issues, guests will be offered a full refund or an alternative date, subject to availability.
- No further compensation will be provided.
7. Travel Insurance
- Guests are strongly advised to take out appropriate travel insurance to cover cancellations, travel disruption, illness, or other unforeseen circumstances.
8. Policy Updates
- This Cancellation Policy may be updated from time to time. The version in place at the time of booking will apply.
